Take Control of Your Energy with Polar Power by Polar Electric

At Polar Power by Polar Electric, we believe that energy should be simple, transparent, and customer-focused. Many customers have come to us frustrated with unclear pricing, poor service, and unexpected charges from traditional energy providers. That’s why we created this dedicated energy consultation service—to provide you with personalized guidance and ongoing support before and after enrollment.

By filling out this form, you’ll be connected with one of our energy consultants, who will:

• Review your current energy bill and help you understand your options.
•  Provide expert guidance to ensure you’re making the best choice for your home or business.
• Assist with enrollment and ensure a seamless transition to your new energy provider.
• Help you maximize your rewards, including monthly redeemable gift cards from Amazon, Walmart, and more with Rewards Program.
• Offer ongoing support—we’re here before, during, and after enrollment to answer any questions about your bill, online account, or rewards.

Why Choose Polar Power?

• No hidden fees, no surprises—just straightforward service.
• A dedicated team to support you before and after your switch.
• Real customer service—you’ll always have a trusted advisor to call.

Ready to get started?
Click the button below, and our team will reach out to assist you every step of the way.

Program Name: Polar Electric Alerts

Program Description:
By subscribing to Polar Electric Alerts, you agree to receive SMS messages regarding your energy services, billing reminders, support notifications, updates, and promotional content. Message frequency varies based on usage and engagement.

Opt-Out Instructions:
You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP”, we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

Rejoining Instructions:
To rejoin, sign up again through our website or text the original keyword to our shortcode. We will resume sending SMS messages to you.

Help Instructions:
If you experience issues, reply with the keyword “HELP” for assistance or contact us at polarpower@gopolar.ca or call 1-877-665-5552.

Carrier Liability Disclaimer:
Carriers are not liable for delayed or undelivered messages.

Message and Data Rates Disclaimer:
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. Contact your wireless provider for details about your text or data plan.

Privacy Policy:
For privacy-related inquiries, view our Privacy Policy at: https://gopolar.ca/privacy-policy 

Compliance with Industry Standards:
We adhere to all CTIA and carrier compliance guidelines, including the CTIA Short Code Monitoring Handbook, and Canadian privacy laws such as PIPEDA.

Legal Compliance Note:
By using our SMS service, you agree to comply with applicable Canadian and telecommunications laws. Unauthorized or unlawful use of this program is strictly prohibited.

Polar Electric is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your information in accordance with Canadian privacy laws, including PIPEDA.

What We Collect:
We collect personal information such as your name, phone number, email, and billing details when you communicate with us or use our services.

Use of Information:
Your data is used to deliver services, process transactions, provide customer support, and send service-related communications including SMS alerts.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Data Retention:
Your information is retained only as long as necessary for business and legal purposes.

Minors:
Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

Jurisdiction and Data Residency:
Your data may be stored in Canada or in jurisdictions with adequate data protection safeguards.

Your Rights:
You can request access, correction, or deletion of your personal data at any time by contacting polarpower@gopolar.ca.

Security:
We use industry-standard measures to protect your data against unauthorized access or misuse.

Contact:

Polar Electric

polarpower@gopolar.ca

Changes to Policy:
We may update this policy as required. Continued use of our services indicates your acceptance of the updated terms.